Public Works Service Requests
Stockton Public Works Department
Stockton Public Works Department's has used Cityworks since 2014-2015 to track Service Requests. A service request is a request for work or service submitted by city staff or residents. Requests are typically related to an asset. Multiple service requests can be linked to a single work order, in the case of duplicate requests.
Service Requests can be initiated by:
- The public through AskStockton,
- Public Works call takers on behalf of public callers,
- Internal staff on behalf of their department