Public Works Service Requests

Stockton Public Works Department

Stockton Public Works Department's has used Cityworks since 2014-2015 to track Service Requests.  A service request is a request for work or service submitted by city staff or residents. Requests are typically related to an asset. Multiple service requests can be linked to a single work order, in the case of duplicate requests.

Service Requests can be initiated by:
  • The public through AskStockton,
  • Public Works call takers on behalf of public callers,
  • Internal staff on behalf of their department